Effective Date: January 1st 2024
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Golden Bay Softwash ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you interact with our services, including our website, mobile applications, and text messaging services.
SMS Terms & Conditions
1- SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
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2- Types of SMS Communications:
If consent has been given to receive text messages from Golden Bay Softwash, messages may be received related to the following
1. Quoting
2. Appointment scheduling
3. Billing inquiries
Example: "Hello, this is a reminder of your upcoming appointment with Golden Bay Softwash at 123 Example Street on May 1st 2025 at 10am. Reply STOP to opt out of SMS messaging at any time."
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to 3 SMS messages per week may be received related to appointments or billing.
Example:
"Message frequency may vary. You may receive up to 3 SMS messages per week regarding your appointments or account status."
4- Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
Opt-in to receive SMS messages from Golden Bay Softwash can be done in the following ways:
Verbally, during a conversation
By submitting an online form
6- Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.
7- Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at 925.365.7242
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
8- Standard Messaging Disclosures:
Message and data rates may apply.
Opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary
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9- Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Golden Bay Softwash
19 Orchard Lane, Alamo CA, 94507
info@goldenbaysoftwash.com
925-365-7242