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Has Your Insurance Company Asked you to Clean Your Roof?

If you've received a notice asking you to clean or maintain your roof, you may not need a new roof. You may simply need to have it professionally cleaned and documented.
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What's happening in California?

California's property insurance market has undergone significant changes in recent years as insurers reassess wildfire exposure, property condition and other risks.

Roof condition can be one of the visible characteristics reviewed when an insurance company evaluates a property.

Heavy moss, algae, lichen, leaves and organic debris can make a roof appear poorly maintained and may contribute to moisture retention and deterioration over time.

For some homeowners, this results in a simple request:

Clean the roof and provide proof that the work was completed.

California Insurance by the Numbers

1.47 Million +

Approximately 1.47 million residential homes are exposed to areas most scrutinized by insurance carriers

668k +

California’s FAIR Plan had grown to approximately 668,000 homeowner policies, reflecting the increasing number of properties relying on the state’s insurer of last resort.

~10%

Combined non-renewals and cancellations with pressure increasing again as major carriers reduced their California exposure.

Why Insurers Care About Your Roof

Your Roof Is One of Your Home's Most Important Protective Systems

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Moss

Moss can retain moisture against the roof surface and grow between roofing materials.

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Algae

Algae and biological staining can create extensive discoloration and make a roof appear older or poorly maintained.

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Lichen

Lichen attaches strongly to roofing surfaces and can become increasingly difficult to remove as it matures.

Our Insurance-Ready Cleaning Process

 Roof Assessment

We evaluate the roof surface, roofing material, accessibility and severity of moss, algae, lichen and debris.

 Before Photos

We document the roof's condition before cleaning.

 Property Protection

Landscaping and surrounding areas are prepared and protected before treatment begins.

 Professional Softwash

We treat and clean the affected roof surfaces using our low-pressure softwashing system.

  After Photos

Once the service is complete, we photograph the cleaned roof.

  Cleaning Report

You receive documentation of the work performed that can be forwarded to your insurance company.

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Your Roof Cleaning Report

Documentation You Can Send To Your Insurance Company

​✓ Property and service information
✓ Description of roof conditions observed
✓ Description of cleaning performed
✓ Before-cleaning photographs
✓ After-cleaning photographs
✓ Date of completed service
✓ Company information
✓ Proof of completed professional cleaning

One Service. One Report. Clear Documentation.

Real Results For Bay Area Homeowners

Insurance Required Roof Cleaning? You're Not Alone.

Golden Bay Softwash has helped Bay Area homeowners professionally clean and document roofs after receiving maintenance requests from their homeowners insurance companies.

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"Golden Bay Softwash did a great job. I had a non-renewal notice from my insurance company. They squeezed me in to do the job quickly. I sent the pics b4 and after to insurance and they reinstated.."

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